FAQ

Frequently Asked Question

You can fill in the Merchant Form which consists of business data, person in charge data, bank account, email, name according to ID card, NPWP & SIUP.

There is no fee to be paid by the Merchant when registering

Very Safe, because Bhinpay has set security system standard for online and offline payment transactions

Businesses, both online and offline who want their business to be able to accept payments with various methods

The transaction fee varies depending on the payment channel used or activated

Yes, customers will receive a notification via email every time they make a payment. However, Merchants can also disable it when making invoices through the backoffice.

Yes, Merchant will always receive notification of successful payment

If the customer receives a successful payment notification, the payment transaction has been successful, if not, the transaction can be repeated after the connection is reconnected

No, business license data is required if you want to use certain services/products that require such data for the registration process

Please attach and send company, institution or individual profile proposal materials via email to [email protected]

We will respond maximum 7 (seven) business days after receiving email/telephone that has been sent to us